Effective Date: September 1, 2023

Thank you for shopping with us at Nerdminer.store. We strive to provide you with the best products and customer service. However, we understand that sometimes you may need to return a product. Please read our Return Policy carefully to ensure a smooth and hassle-free return process.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return for eligible items.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

    • The item must be in its original condition, unused, and in the original packaging.

    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error, is not eligible for a return.

    • Items that are marked as “Final Sale” or “Non-returnable” cannot be returned.

Return Process

To initiate a return, please follow these steps:

    1. Contact our customer support team at [email protected] within 30 days of receiving your item to request a return. Please provide your order number, the item(s) you wish to return, and the reason for the return.
    2. Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
    3. Pack the item securely in the original packaging (if available) and include any accessories or free items that came with the product.
    4. Ship the item to the address provided with the RMA number.

Refunds

Once we receive your return and inspect the item, we will notify you about the status of your refund. If your return is approved, we will process the refund to the original payment method used during the purchase. Please note that it may take some time for the refund to be reflected in your account. Please note, that any transaction costs incurred by the payment option you used are non-refundable.

Return Shipping

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your return is received by us.

Contact Us

If you have any questions or need further assistance regarding our Return Policy, please contact our customer support team at [email protected].

Please note that this Return Policy is subject to change, and the most current version will be available on our website. We encourage you to review our policies before making a purchase.