Effective Date: September 1, 2023
At Nerdminer Store, we understand that sometimes, circumstances change, and you may need to reconsider your purchase. That’s why we want to provide you with all the information you need regarding your right of rescission. This page is designed to help you understand your rights, how to exercise them, and what to expect when returning a product.
What is the Right of Rescission?
The right of rescission, also known as the right of withdrawal or cooling-off period, is a legal provision that allows consumers to cancel a contract within a specified period without providing any reason. In most cases, this period is 14 days, during which you can change your mind and decide to return a product.
Eligibility for the Right of Rescission
To be eligible for the right of rescission, the following conditions generally apply:
- The purchase must be made online or off-premises (not in a physical store).
- You must be a consumer (not a business or trader).
- The purchase must be a distance contract (e.g., online shopping) or an off-premises contract (e.g., door-to-door sales).
- The product must be in its original condition and packaging (if applicable).
How to Exercise Your Right of Rescission
To exercise your right of rescission:
- Contact us: Inform us of your decision to cancel the contract within the specified rescission period. You can do this by sending an email to [email protected].
- Return the product: After notifying us, you typically have 14 days to return the product. Ensure the product is in its original condition and packaging. You may be responsible for the cost of return shipping, depending on the terms and conditions of your purchase.
Upon receiving the returned product and verifying its condition, we will process your refund to the original payment method used during the purchase. It may take some time for the refund to be reflected in your account, depending on your payment provider.
Please note that there may be exceptions to the right of rescission, such as for personalized or perishable goods. Be sure to review the specific terms and conditions of your purchase for any exceptions that may apply.
If you have any questions or need assistance regarding your right of rescission, please don’t hesitate to reach out to our customer support team at [email protected]. We’re here to help and ensure a smooth and hassle-free process.
At Nerdminer Store, we want you to have a positive shopping experience, and that includes understanding and exercising your rights when necessary. Your satisfaction is important to us, and we’re here to assist you at every step.