Welcome to our Frequently Asked Questions (FAQ) page! We've compiled a list of common questions and their answers to help you navigate our site and services with ease. Whether you're encountering a small hiccup or just seeking more information, this section is designed to provide you with quick and comprehensive insights. If you don't find the answer you're looking for, please don't hesitate to reach out to our support team at [email protected]. We're here to assist you!

Shopping Information

Yes, we ship world wide with Correos. Enter your address on checkout page to check shipping rate to your location. Import duties and taxes specific to your country may be applicable.

We ship from European warehouses, from Barcelona, Spain.

We ship worldwide with Correos. These are estimated shipping times:

  • Europe – 3-5 days
  • UK – 3-5 days
  • USA – 5-10 days
  • Asia – 7-15 days

Please contact our team at [email protected], we will help you return your order. 

Reach out to our support team at [email protected]. We’re committed to resolving any issues with your order.

Payment Information

While our preferred payment method is Bitcoin, we also accept fiat payments through Credit Cards, Apple Pay, Google Pay, and PayPal.

Please contact our team at [email protected], they will help you return your order. 

Processing fiat refunds may require 3-5 days. Bitcoin refunds, on the other hand, are instantaneous.